Customer Service App & Analytics
Our rewards distribution platform is designed to make bulk reward distribution a breeze, so naturally, we provide an easy-to-use customer service portal to make interaction with recipients effortless. Built for scale, we also provide an analytics dashboard and reporting facility, allowing you to gain powerful insights into your reward campaigns at a single glance.
Powerful analytics dashboard
For any company operating a rewards or incentives program, there is always the need to understand how well it is performing, what is proving appealing, and what is not. As well as key metrics like redemption values and rates and how they vary across regions. That’s where our analytics dashboard comes in, providing access to all the key data.
Executive reports
High-level, top-down reports are available to provide an overview of overall performance to help identify trends across countries and member groups. A wide range of reports are provided and custom reports can be provided on-demand
Leaders in technological innovation
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RSS FEED
The RSS feed allows showcasing top digital entertainment content directly on your website. Pull our top trending music charts, the latest movies, best selling eBooks and more.
ANTI-FRAUD
We bring you a state of the art fraud prevention solution used by the largest financial institutions around the world, providing the highest level security.
API
An easy and rapid integration of our digital content. The API is a REST-based HTTP service built on top of Reward the World™'s highly-scalable digital content solution.
SLA
Reward the World™ guarantees a 99% service uptime as we know availability of your service is of utmost importance to provide deeper customer engagement and satisfaction.
Community
Our customer service community portal enables your team to access resources, reports and receive transactional data and analytics insights, to deliver fast and efficient customer service.
Service Monitoring
We employ a service monitoring tool to ensure we are aware of any interruptions 24/7 and can act quickly.
